Our refund and return options, and what we check before approving a request.
Refund and return options are available on orders from Shreeji Pulses. However, before any refund or return is approved, we follow a simple verification process to make sure the request is genuine and fair to both sides.
When you raise a refund or return request, our team will first ask you the reason for the request — for example, a damaged item, a wrong product delivered, a quality issue, or a quantity mismatch. Based on the reason given, our team verifies the claim before confirming the refund or return.
Please contact us as soon as possible after delivery, ideally on the same day, with your order details and the reason for your request. This helps us verify and resolve it quickly.
Once a request is verified and approved, we will process a refund, replacement, or store credit, depending on the nature of the issue and what works best for you.
Requests raised without a valid reason, or where our verification does not support the claim, will not be eligible for a refund or return.
To raise a refund or return request, reach us on WhatsApp / phone at +91 92126 49450, or email orders@shreejipulses.com.
Last updated: September 2026
